Refund Policy

Thank you all for coming to QuelokayDesigns!

If you are not entirely satisfied with your purchase purchase, feel free to contact!       

Returns Refunds & Exchanges

Due to the high volume of items coming and going, all sales are considered final. No refunds or returns. Please make sure your package is insured if your desire insurance, I can arrange this (there is a fee) - please email me at Quelokay313@gmail.com. If there is damages to your items in transit it is USPS you need to contact and proceed with. USPS provides up to $100 insurance                                               automatically on all flat rate boxes. ​                                                                              

Shipping

Standard shipping costs is included at check out, I ship to all U.S. locations. I can ship internationally HOWEVER you will need to privately order and pay shipping because there is much more included in international orders. Please email me. 
If you have any questions regarding shipping, feel free to contact me and I will get back to you ASAP!

 

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